Terms of Use

Terms of Use

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using the services of Dr Tom Abortion Clinic, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with these terms, please do not use our services.

2. Medical Services

Dr Tom Abortion Clinic provides safe, legal, and confidential abortion services and related reproductive healthcare. All medical procedures are performed by qualified medical professionals in accordance with South African law and medical standards.

  • All services are provided in compliance with the Choice on Termination of Pregnancy Act 92 of 1996
  • Medical procedures are performed by licensed healthcare professionals
  • We maintain strict confidentiality and privacy standards
  • Patients must provide accurate medical history and information

3. Patient Responsibilities

As a patient, you agree to:

  • Provide accurate and complete medical information
  • Follow pre-procedure and post-procedure instructions
  • Attend scheduled appointments or notify us of cancellations
  • Inform us of any allergies, medications, or medical conditions
  • Ask questions if you do not understand any aspect of your care

4. Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your medical information:

  • All patient information is kept strictly confidential
  • Medical records are stored securely and accessed only by authorized personnel
  • We comply with the Protection of Personal Information Act (POPIA)
  • Patient information is not shared without explicit consent, except as required by law

5. Appointment and Cancellation Policy

  • Appointments can be scheduled via phone, email, or our website
  • Please arrive 15 minutes before your scheduled appointment
  • If you need to cancel or reschedule, please notify us at least 24 hours in advance
  • Late arrivals may result in rescheduling of your appointment

6. Payment and Fees

Payment for services is expected at the time of service unless other arrangements have been made in advance. We accept various payment methods including cash, card, and electronic transfers.

7. Medical Risks and Informed Consent

All medical procedures carry some level of risk. Before any procedure:

  • You will receive a thorough consultation explaining the procedure
  • Potential risks and complications will be discussed
  • You will have the opportunity to ask questions
  • Written informed consent will be obtained
  • You have the right to refuse or discontinue treatment at any time

8. Emergency Care

While we provide comprehensive care, in case of a medical emergency after hours, please contact emergency services immediately or go to the nearest hospital emergency room. You may also contact our emergency line for guidance.

9. Website Use

This website is for informational purposes only and does not constitute medical advice. For specific medical concerns, please schedule a consultation with our medical professionals.

10. Limitation of Liability

Dr Tom Abortion Clinic and its staff strive to provide the highest quality of care. However, we cannot guarantee specific results. Our liability is limited to the extent permitted by South African law.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms of Use, please contact us:

  • Phone: +27 60 473 5851 (Dr Tom) or +27 73 123 2725 (Dr Alice)
  • Email: dr.tom@dr-tom.co.za
  • Address: 1 Heunis Street, Secunda

Note: These terms are governed by the laws of the Republic of South Africa. By using our services, you consent to the jurisdiction of South African courts for any disputes arising from these terms.